Solutions

Incede puts IBM Watson to work in solution areas that deliver real value for the business.
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Sales Support

It supports the sales team during the sales cycle using AI solutions. It provides answers to product questions, upsell and cross-sell recommendations, retrieves product or service documentation and verifies product compatibility and cross-references.


Outcomes

  • Allows support engineers and technicians to support exceptional, high-value opportunities.

  • Provide customer-specific answers based on past and current histories and activities.

  • Available to support sellers anytime – when their prospects expect answers.

  • Prompt sellers to gather and provide relevant, required information about a product or service.

  • Guided automation of tasks such as returns, exchanges or warranty claims.

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