Certified IBM Partner · 10+ years · 500+ projects · 200+ customers
Home/Case Studies
Case Studies

From analytics modernization to Agentic AI in production.

See how Incede.ai helps enterprises turn IBM-powered analytics and AI use cases into measurable business outcomes.

Our Work

Delivered by Incede.ai.

A decade-plus of IBM analytics expertise, now helping enterprises move from trusted decision-making to production-ready Agentic AI workflows.

IBM-published with Incede.aiFlagship · Agentic AI

Farmers State Bank: Penny, an agentic AI assistant for community banking.

Designed and deployed by Incede.ai on IBM watsonx Orchestrate. IBM published the customer story on May 15, 2026.

Retail
Alaska Airlines
"Real value to our business stakeholders"

A trusted advisor across business workflows

Alaska Airlines automated the budget process for its Airports division and established an enterprise-wide rolling-forecast capability — enabling more agile decision-making for its FP&A team and business stakeholders.

  • AcceleratedTime-to-value with automated airport budget planning
  • ImprovedForecast accuracy and scenario agility
Retail
Pebble Beach Company
Retail planning & forecasting

Teeing up enhanced insight in retail

Pebble Beach Company partnered with Incede.ai to deploy IBM Planning Analytics on the cloud — connecting its retail forecasting, supply chain and store operations to reduce stock-outs, lift retail revenue, and turn multi-day reporting into minutes.

  • Days → minutesTo produce retail reports for leadership
  • ReducedStore stock-outs, with higher retail revenue
Technology
GCI
Capital planning for telecom networks

Smarter capital planning for Alaska's networks

GCI partnered with Incede.ai to implement IBM Cognos TM1 and Planning Analytics — rationalizing project management and coordinating investments, assets and people across a USD 210 million capital projects portfolio.

  • USD 210MCapital projects portfolio clarified
  • 5-yearReliable investment planning horizon
Technology
Ticketmaster
Business analytics delivery

Business analytics, delivered on time and on budget

Incede.ai delivered business analytics solutions for Ticketmaster — understanding the team's needs and shipping high-quality solutions on time and on budget.

Healthcare
Angioscore
Real-time sales visibility

IBM Cognos tracks the heartbeat of sales

Incede.ai delivered IBM Cognos Analytics for AngioScore, a leading medical device maker (later acquired by Philips Healthcare) — tracking the heartbeat of its sales operation and giving leadership real-time visibility.

  • MinutesSales data access (was days)
  • ConsolidatedReporting onto one BI platform
Manufacturing
California Natural Products
Information out of "data jail"

Freeing critical business information

California Natural Products partnered with Incede.ai on IBM analytics to break information out of "data jail" — giving business teams the insight they need to operate at speed.

  • 5–10%Reduction in costs
  • 10×Faster reporting (days → minutes)
Proven on IBM watsonx

What's possible on the platform we build on.

These enterprises show what's achievable on IBM watsonx — the platform Incede.ai builds on. Browse by industry.

Financial Services
Allianz Taiwan
Social virtual assistant for customers

A virtual assistant that connects like a local

Allianz Taiwan deployed a social-first virtual assistant powered by IBM watsonx — answering customer queries through familiar messaging channels and extending the brand's reach into everyday digital life.

  • 80%Of most frequent requests handled
  • 4.5/5Customer rating
Financial Services
CaixaBank
AI-driven internal virtual agent

Valuable information at employees' fingertips

CaixaBank built an internal virtual agent on IBM watsonx.orchestrate and Watson Discovery — answering 80% of employee product queries instantly and reducing pressure on the bank's call center.

  • 80%Of employee inquiries resolved instantly
  • 10MQueries answered
Professional Services
LegalMation
Litigation drafts in minutes

High-quality litigation work, faster

LegalMation drafts routine litigation documents in minutes on IBM watsonx — compressing hours of legal work and freeing attorneys for higher-value advisory.

  • ~80%Lower cost per litigation draft
  • 2 minTo draft vs a full day of effort
Technology
DXC Technology
Call center modernization

AI leading an insurance call center into the digital age

DXC Technology modernized its insurance call center with IBM watsonx-powered agents — improving first-contact resolution and freeing human agents for higher-value work.

  • 50%Less hold time on complex calls
  • 50%Shorter new-agent training
Manufacturing
Siemens AG
watsonx at Siemens scale

AI-powered service and operations

Siemens scaled CARL, an HR service agent, to 280,000 employees across 20 countries on IBM watsonx — handling around a million employee queries a month.

  • 1MEmployee queries handled per month
  • 280KEmployees supported across 20 countries
Manufacturing
Woodside Energy
Knowledge at the engineer's fingertips

Cognitive technology for an energy major

Woodside Energy embedded cognitive technology into its engineering and operational workflows on IBM watsonx — turning decades of operational know-how into instantly searchable insight.

  • 75%Less time spent finding data
  • AUD 10MTargeted productivity savings
  • Pfizer
  • Boeing
  • Visa
  • Wells Fargo
  • Uber
  • Experian
  • Guidewire
  • Ticketmaster
  • Getty Images
  • Shutterfly
  • LegalZoom
  • Zynga
  • Daimler
  • AIG
  • Concur
  • Trimble
  • TriNet
  • Tommy Bahama
  • Pebble Beach
  • Northland
  • ADP
  • Symetra
  • World Market
  • Coupons.com