IBM Agentic AI Demos for Enterprises
Explore practical examples of how IBM-powered Agentic AI can support enterprise workflows across Financial Services, Manufacturing, Healthcare, Retail, Professional Services, and Technology. See how AI workflows can be applied across functions such as HR, IT, customer support, workforce operations, engineering, banking operations, construction, and back-office processes. Request access to a recorded walkthrough, or schedule a tailored live demo built around your systems, data, and workflow. Every request is reviewed before access is shared, and every demo is designed with enterprise-grade AI governance.
Agentic AI workflow demos and production patterns.
Showing 18 of 18 agents
Customer & Operations Support Agent
A combined CX + ops workflow — inquiry triage, internal handoff to the right team, and real-time status visibility for live agents — so every request moves through one coordinated motion instead of bouncing between queues.
Customer Request Resolution Agent
Automates customer requests — order updates, billing inquiries, service requests, ticket resolution, and cross-functional coordination — across business systems for manufacturers and industrial customers.
Customer Support Agent
Automates customer and member service requests — account inquiries, authentication, card replacements, fraud validation, and service routing — across banking systems and teams for banks and credit unions.
Technical Support Agent
Provides guided troubleshooting, technical knowledge retrieval, issue diagnosis, and support escalation using approved product documentation, service records, and technical knowledge sources.
Engineering Knowledge Agent
Surfaces engineering documentation, tribal knowledge, and best practices on demand — grounded only in your approved internal sources, so the answer is consistent across the org and traceable back to its document.
Financial Close Agent
Automates financial close workflows by validating balances, reconciling accounts, identifying exceptions, routing approvals, and preparing audit-ready close packages across finance teams.
Price & Order Validation Agent
Validates customer quotes, pricing, business rules, and order data before processing — ensuring alignment between customer-facing quotes and ERP pricing systems.
Vendor Invoice-to-Check Agent
Automates invoice processing from intake through validation, approvals, exception handling, and payment readiness across finance and operations teams.
Employee Onboarding Agent
Automates employee onboarding across HR, IT, payroll, benefits, training, and access provisioning — ensuring every new hire is ready and productive from day one.
Time & Payroll Agent
Automates timecard validation, exception management, payroll preparation, and workforce coordination across HR, finance, and operations — improving payroll accuracy and reducing administrative effort.
IT Service Desk Agent
Automates IT support requests — password resets, access requests, device support, software issues, knowledge retrieval, and ticket resolution — across IT systems and support teams.
Account Opening & Onboarding Agent
Automates account opening and onboarding workflows — document collection, identity verification, KYC reviews, compliance validation, and approval routing — across banking and credit-union teams.
Clinical Review & Prior Authorization Agent
Automates utilization management workflows by ingesting clinical documentation, extracting key patient and treatment information, evaluating medical necessity against policy criteria, and supporting faster, more consistent clinical decision-making with human oversight.
Commercial Real Estate Underwriting Agent
Automates commercial real estate underwriting by analyzing property documentation, validating key financial assumptions, identifying risks, and generating structured underwriting summaries to support faster and more consistent deal evaluation.
Corporate Reconciliation Agent
Automates the reconciliation of corporate data across internal and external sources, identifies discrepancies, evaluates downstream impact, coordinates corrective actions, and maintains an audit-ready record of every decision.
Insurance Claims Agent
Automates claims intake, document review, information extraction, claim validation, and workflow coordination across claims teams and systems — reducing manual processing and improving claim-handling efficiency from first notice of loss through settlement.
Operations Knowledge Agent
Provides instant access to operational procedures, engineering knowledge, historical reports, safety documentation, and institutional expertise — supporting faster decision-making across field and operations teams in energy, utilities, and heavy industrial environments.
Therapy Evaluation & Documentation Agent
Automates therapy evaluation workflows by organizing patient intake information, analyzing clinical observations, generating evaluation summaries, creating documentation drafts, and assisting with treatment planning — keeping therapists in control through review and approval.
Custom agent for your workflow
Don't see your use case? We co-build bespoke agents on IBM's AI portfolio. Let's scope it together.
Scope a custom agent →See your workflow come to life in a governed Agentic AI demo.
Request access to a recorded walkthrough, or book a 30-minute tailored live demo where we model your workflow using representative data and simulated systems shaped around your environment. We'll walk through how an agent would coordinate the process, surface exceptions, support human review, and connect to production systems when ready.
- ✓Built around your industry's data shape
- ✓Simulated systems modeled after your environment
- ✓Workflow logic tailored to your use case
- ✓Architecture walkthrough included
- ✓We'll recommend the right next step based on your workflow, systems, and readiness.