Practical briefings on IBM Agentic AI implementation.
Join Incede.ai experts for practical sessions on how enterprise teams can evaluate, design, and deploy IBM-powered Agentic AI workflows across banking, HR, IT, finance, manufacturing, customer care, and operations.
Where we'll be next.
Agentic AI: Powering the Modern Bank
Join IBM and Incede.ai for a hands-on, half-day workshop on moving agentic AI from experiments to production — identifying the right opportunities, designing for scale in secure environments, and building the operating models and governance that deliver sustainable ROI. Explore real-world banking applications across customer engagement, operational efficiency, fraud detection, and compliance, with lessons from banks already seeing measurable results.
📅 Thursday, June 4th · 9:00 AM – 1:00 PM
📍 IBM Innovation Studio Austin · 11501 Burnet Rd, Building 904, Austin, TX 78758
Sessions on the schedule.
Agentic AI for Technical Customer Support — Webinar
Watch how IBM Agentic AI delivers grounded technical support — gathering product context, reasoning through troubleshooting steps from approved documentation, and escalating to support or sales with the full case already captured.
▶ Request replaySee the demo: Technical Support Agent →Agentic AI for Employee Onboarding — Webinar
Watch how IBM Agentic AI builds a personalized day-1 plan, tracks the new hire across identity, tax, direct deposit, benefits, laptop and training — and coordinates the steps HR leaders would otherwise chase manually.
▶ Request replaySee the demo: Employee Onboarding Agent →Agentic AI in Financial Services — Webinar
See the end-to-end commercial banking workflow — account opening, loan onboarding, KYC and beneficial-ownership checks, underwriting prep, and routing across banker, compliance, credit, treasury, and legal — coordinated by IBM Agentic AI with full audit.
▶ Request replaySee the demo: Financial Services Agent →Agentic AI for Workforce, Time & Payroll — Webinar
Watch IBM Agentic AI validate timecards, clear exceptions, and support the payroll run — keeping HR and payroll in sync and surfacing the issues that would otherwise show up on payday.
▶ Request replaySee the demo: Time & Payroll Agent →AI Workflows for IT Service Desk — Webinar
See IBM Agentic AI handle real IT requests — password resets, VPN troubleshooting, software installs, device diagnostics — switching between informational answers and transactional actions, and only opening a ServiceNow ticket when it can't resolve.
▶ Request replaySee the demo: IT Service Desk Agent →Price List & Order Entry AI Workflows for Manufacturing — Webinar
Watch IBM Agentic AI maintain the ERP price book and validate order entries as they're keyed — surfacing margin breaks, inventory gaps, and customer-specific pricing exceptions in flow.
▶ Request replaySee the demo: Price & Order Validation Agent →Agentic AI for Customer & Operations Support — Webinar
Watch how IBM Agentic AI combines CX and ops into one coordinated motion — inquiry triage, internal handoff to the right team, and real-time status visibility for live agents.
▶ Request replaySee the demo: Customer & Operations Support Agent →Invoice-to-Check AI Workflows with IBM Agentic AI — Webinar
Watch an invoice arrive by email or PDF and move from intake to payment-ready in one coordinated flow — data extracted, validated against ERP and inventory, approvals routed, and exceptions handled without manual back-and-forth.
▶ Request replaySee the demo: Vendor Invoice-to-Check Agent →Surfacing Engineering Knowledge with Agentic AI — Webinar
Watch IBM Agentic AI surface engineering documentation, tribal knowledge, and best practices on demand — grounded in your approved sources so the answer is consistent and traceable back to its document.
▶ Request replaySee the demo: Engineering Knowledge Agent →Quote-to-Cash AI for Manufacturing — Webinar
See IBM Agentic AI coordinate the full quote-to-cash cycle for manufacturers — pricing, order entry, fulfillment handoff, and AR close — with exceptions surfaced inline and a clean audit trail.
▶ Request replaySee the demo: Price & Order Validation Agent →Agentic AI for Banking Customer Support — Webinar
See IBM Agentic AI resolve retail banking and credit-union customer requests end-to-end — password resets, card replacements, account inquiries — with secure authentication, real-time fraud handling, and banker handoff when needed.
▶ Request replaySee the demo: Customer Support Agent →