Practical briefings on IBM Agentic AI implementation.
Join Incede.ai experts for practical sessions on how enterprise teams can evaluate, design, and deploy IBM-powered Agentic AI workflows across banking, HR, IT, finance, manufacturing, customer care, and operations.
What's on next.
Engineering Knowledge Agents in Action
A live IBM Agentic AI demonstration of how AI agents help teams deliver engineering expertise, technical support, and product knowledge — accessing trusted information faster and scaling expertise across the organization. See source-backed answers from internal documentation and knowledge bases, automated escalation of complex technical questions, and agents supporting engineering and customer-facing teams.
📅 Thursday, July 16th, 2026 · 1:00 – 1:25 PM PST
💻 Online · Anyone can view and join
Sessions on the schedule.
Engineering Knowledge Agents in Action
A live IBM Agentic AI demonstration of how AI agents help teams deliver engineering expertise, technical support, and product knowledge — accessing trusted information faster and scaling expertise across the organization. See source-backed answers from internal documentation and knowledge bases, automated escalation of complex technical questions, and agents supporting engineering and customer-facing teams.
Register →Deploy the IBM watsonx Orchestrate Prebuilt Banking Agent in 30 Minutes
A 30-minute live IBM Agentic AI demo of how the IBM watsonx Orchestrate Prebuilt Banking Agent goes from catalog to production. See the full flow — select the agent from the Prebuilt Agent Catalog, configure it through the Incede.ai Administration Portal, customize it with your bank's branding, knowledge, and business-specific information, and deploy it live to support branch lookup, banker matching, appointment scheduling, callback requests, after-hours assistance, and everyday banking questions.
Register →Customer Support Agents in Action
A live IBM Agentic AI demonstration of how organizations deliver faster, more consistent customer support while ensuring complex issues reach the right experts. See a customer engage an AI agent to troubleshoot a product issue, the agent search product documentation, knowledge bases, and support content in real time, recommended resolutions generated with supporting references, and complex issues escalated automatically to the appropriate support team.
Register →Workforce Lifecycle Agents in Action
A live IBM Agentic AI demonstration of how agents automate workforce lifecycle processes — from employee onboarding across HR, IT, compliance, and hiring managers through ongoing employee support. See a new hire onboarded across multiple systems, employee requests resolved automatically, compliance and workforce tasks tracked by agents, and multiple specialized agents working together.
Register →Denver Bobathon — Experience IBM Bob
A full-day, hands-on workshop at Arrow Electronics Headquarters in Centennial, CO where attendees experienced IBM Bob (Agentic AI powered IDE) firsthand — accelerating code modernization, improving developer productivity, and exploring agentic AI coding with the Incede.ai team.
▶ Request session notesAgentic AI: Powering the Modern Bank — Austin
A joint, half-day workshop from IBM and Incede.ai at the IBM Innovation Studio in Austin on how banks move agentic AI from experiments to production — choosing the right use cases, designing for scale, and building the operating models and governance that deliver sustainable ROI across customer engagement, operations, fraud detection, and compliance.
▶ Request session notesAgentic AI for Technical Customer Support — Webinar
Watch how IBM Agentic AI delivers grounded technical support — gathering product context, reasoning through troubleshooting steps from approved documentation, and escalating to support or sales with the full case already captured.
▶ Request replaySee the demo: Technical Support Agent →Agentic AI for Employee Onboarding — Webinar
Watch how IBM Agentic AI builds a personalized day-1 plan, tracks the new hire across identity, tax, direct deposit, benefits, laptop and training — and coordinates the steps HR leaders would otherwise chase manually.
▶ Request replaySee the demo: Employee Onboarding Agent →Agentic AI in Financial Services — Webinar
See the end-to-end commercial banking workflow — account opening, loan onboarding, KYC and beneficial-ownership checks, underwriting prep, and routing across banker, compliance, credit, treasury, and legal — coordinated by IBM Agentic AI with full audit.
▶ Request replaySee the demo: Financial Services Agent →Agentic AI for Workforce, Time & Payroll — Webinar
Watch IBM Agentic AI validate timecards, clear exceptions, and support the payroll run — keeping HR and payroll in sync and surfacing the issues that would otherwise show up on payday.
▶ Request replaySee the demo: Time & Payroll Agent →AI Workflows for IT Service Desk — Webinar
See IBM Agentic AI handle real IT requests — password resets, VPN troubleshooting, software installs, device diagnostics — switching between informational answers and transactional actions, and only opening a ServiceNow ticket when it can't resolve.
▶ Request replaySee the demo: IT Service Desk Agent →Price List & Order Entry AI Workflows for Manufacturing — Webinar
Watch IBM Agentic AI maintain the ERP price book and validate order entries as they're keyed — surfacing margin breaks, inventory gaps, and customer-specific pricing exceptions in flow.
▶ Request replaySee the demo: Price & Order Validation Agent →Agentic AI for Customer & Operations Support — Webinar
Watch how IBM Agentic AI combines CX and ops into one coordinated motion — inquiry triage, internal handoff to the right team, and real-time status visibility for live agents.
▶ Request replaySee the demo: Customer & Operations Support Agent →Invoice-to-Check AI Workflows with IBM Agentic AI — Webinar
Watch an invoice arrive by email or PDF and move from intake to payment-ready in one coordinated flow — data extracted, validated against ERP and inventory, approvals routed, and exceptions handled without manual back-and-forth.
▶ Request replaySee the demo: Vendor Invoice-to-Check Agent →Surfacing Engineering Knowledge with Agentic AI — Webinar
Watch IBM Agentic AI surface engineering documentation, tribal knowledge, and best practices on demand — grounded in your approved sources so the answer is consistent and traceable back to its document.
▶ Request replaySee the demo: Engineering Knowledge Agent →Quote-to-Cash AI for Manufacturing — Webinar
See IBM Agentic AI coordinate the full quote-to-cash cycle for manufacturers — pricing, order entry, fulfillment handoff, and AR close — with exceptions surfaced inline and a clean audit trail.
▶ Request replaySee the demo: Price & Order Validation Agent →Agentic AI for Banking Customer Support — Webinar
See IBM Agentic AI resolve retail banking and credit-union customer requests end-to-end — password resets, card replacements, account inquiries — with secure authentication, real-time fraud handling, and banker handoff when needed.
▶ Request replaySee the demo: Customer Support Agent →