Agent vs. assistant vs. workflow
An assistant responds turn by turn. An agent can take initiative within its scope, chaining several steps and tools to finish a task. A multi-agent workflow coordinates several agents, each owning part of an end-to-end process.
What makes an agent enterprise-ready
Grounding on trusted data, tool and permission boundaries, observability, guardrails, and a clean escalation path to a human. Incede.ai builds agents on IBM's portfolio so these controls are present from the first deployment.